Dragonfly Removals Ltd
Removal Company Radstock
Looking for a removal company in Radstock? If so, get in touch with Dragonfly Removals Ltd today. We provide a range of packing, moving, clearing, storage and removal services for customers throughout our local area and across the UK. From homes to commercial properties, we aim to make the moving experience as stress-free as possible. We are small enough to care for your individual needs, while big enough to cope with large and complex removals that require years of experience! Our staff are DBS checked and we are fully insured, so you can rely on us to safely look after your belongings throughout the process.
To book our services in Radstock, Midsomer Norton, Warminster, Bridgwater, Glastonbury, Wells, Castle Gary, Bath, Trowbridge and the surrounding areas, contact us today.
Man With a Van
Storage units are a great solution if you are looking for storage space. Our units are the perfect choice to store seasonal items as well as furniture or valuable items you intend to put up for auction.
If you need a handyman for odd jobs that need doing in your house before you move, we can arrange for any repair work, including plumbing, electrical work and building maintenance.
What our customers are saying
I have used Shane’s services several times over the last 10 years and he is always very professional, efficient and caring. No job is too big or too small. He has moved me and my whole life’s belongings several times…even from Bath to Cornwall (and then back again). My whole family can vouch for Shane as he has also been there through several of my brothers house moves as well as helping my parents regularly. Always a friendly service and quick to respond to any request. Excellent prices for the hard work he does. Would highly recommend! ThanksEmma Redgewell2/27/2020
Excellent service from Shane and his staff which made moving house (almost) stress free. Nothing was too much trouble.Valerie Webster10/06/2019
Excellent service The team were excellent, professional and efficient. They did what they said they would when they said they would which is much more unusual than you’d think! The cleaning team were also great and I’d Thoroughly recommend dragonfly. Thanks guysNina Dowler10/09/2020
I have used Shane’s services several times over the last 10 years and he is always very professional, efficient and caring. No job is too big or too small. He has moved me and my whole life’s belongings several times…even from Bath to Cornwall (and then back again). My whole family can vouch for Shane as he has also been there through several of my brothers house moves as well as helping my parents regularly. Always a friendly service and quick to respond to any request. Excellent prices for the hard work he does. Would highly recommend! ThanksA Google User2/27/2020
If I could give Shane and his crew a 6 star rating I would. I really can’t stress how impressed I am with this business. Before I describe their service, I want to qualify this post with some background: I have worked in the removals business for many years. I have seen all the best and worst companies (and customers) that removals can produce. Anybody can work in removals, but excellence requires care, appreciation, and patience for the customer and their things, no matter who they are, or what state their things are in. A professional acts professionally, and does whatever it takes to get the job done well, efficiently, and cleanly, and most importantly, must adapt to changing circumstances. In my experience, these are rare traits in the business.
Shane and his crew went the extra mile for me. We had a move from the south coast to somerset, about a 2 hour drive, with a stop in the middle to exchange some items before finishing with the contents of a two bed house going straight into storage. The price shane gave compared to what others were charging was far better value, and was based primarily on trucks and crews as opposed to miles and man hours. (I heard they even do international moves, which for a company this small is beyond impressive!).
So it was a relatively straight forward move, until FATE stepped in to muck it all up! He sent a pair of clean cut, well presented young lads, very polite and professional, and clearly capable of the hard graft of running heavy items and furniture down three flights of stairs. I showed them around and then I got out of their way and left them to it so that they could work without having to wear their masks around me.
So far so good, they were on a roll to empty the house in an hour and a half, but 20 minutes in and tragedy struck! By no fault of anyone, one of the lads tripped on a very awkward step, and by sheer bad luck dropped a glass jar and then landed on it with his knee! The injury was severe, and I ended up taking him to A&E for 4 hours to have it looked at. This obviously threw a huge wrench in the moving plans, but I was more concerned about the poor guy’s leg at this point.
Meanwhile, his crew mate simply carried on loading the truck on his own! He moved and packed everything he couldn’t safely lift by himself, and that was almost all of it!
I spoke to Shane directly (another good thing about Dragonfly, the owner is your main point of contact) and he resolved drive down from Bath with a reserve driver and finish the removal himself. Before he arrived, I found out it was his daughter’s birthday that day! In a matter of minutes after arriving the three of them cleared the remaining items and were on the road to the storage unit.
By this time it was late, so there wasn’t time to do the pickup and exchange, so we planned to unload everything into the storage unit in the morning, then come and exchange the items we needed. I had full trust and confidence in Shane and his crew to do this without supervision and so gave him the key to my unit. The items that needed exchanging were precious antiques, large and bulky, and needed to be taken out of the house through the back window as they didn’t fit any other way (in other words, complicated pain in the neck), but it was done in no time, and with the utmost care.
When I finally went to the unit to check on everything more than a week later, I found that it was packed immaculately.
As a professional, I couldn’t fault this company or its work. It reminded me of the best company I ever worked for, and that was a small family operation too. As a customer, I couldn’t be happier. Really excellent quality service, under duress, and for a fantastic price. Shane refused to renegotiate or change the bill, even after all the extra effort he personally put in to complete the job, and I really appreciated it all. I made sure they all had a good tip, and we gave his daughter a birthday gift from us for making her dad miss her party.
USE DRAGONFLY REMOVALS WHEREVER YOU ARE IN THE COUNTRY, THEY’RE THE BEST!JR Ryan8/24/2020
Awesome Firm! Had a bit of an emergency on and thankfully Shane came to the rescue in under 24hrs. The removal team were so kind, energetic, funny and moved like grease lightning. Please use this professional team for your next move; you won’t be disappointed! I’ll certainly be heading back to them. Many thanks DragonFly 😃Daniela Harwood11/25/2020
Shane’s team were punctual, professional and thorough. We were let down by another company at short notice but he saved us from holding up a large chain of moving families by agreeing to move us at the previously agreed date. He was highly competitive on price and his team were polite, neat, speedy and tidy. We had no breakages and the team were kind and friendly.Will Stephens5/03/2021
Great removal company Booked dragonfly removals to pick my mums stuff up from storage & deliver to Warminster. Everything went smoothly they were very prompt & professional would definitely use again thanks guysJenny Mitchard10/28/2020
Shane and his team are amazing at what they do. Job done very professionally and nothing was too much trouble! As a single mother of 4 children it took the stress out of my moving day. They didn’t leave the house until I was happy with where everything was and me and the children all had somewhere to sleep. Highly recommend and would definitely use them again. Thank you for making a hard day easier for me. Very friendly and professional team xKate Probert2/18/2020
Amazing!! Thank you all for working so hard and being so kind and friendly! Nothing was too much trouble and I have already recommended you to my parents as I was so impressed!Annie Hammett-Smith3/05/2021
We challenge you to find better… Shane and his team – Lizzie, Jason and Jack – made our move unbelievably painless. They were incredibly efficient, fast and professional but also clearly happy in their work and a pleasure to be around – they made our move enjoyable and brought the joy back into it after the stress of the process. They really know what they are doing (looking after our prized possessions as if they were their own, especially our art). We cannot recommend them highly enough.Samantha Greenwood2/21/2021
At a very stressful time, Shane came to our rescue. After speaking with him we felt greatly reassured that we were in safe hands and that things were going to be just fine. The Dragonfly team were all friendly, energetic, efficient and very respectful. We were so grateful for all Shane’s help, advice and reassurance, and would highly recommend Dragonfly to everybody.Bob Pearce1/17/2021
Punctuality, Quality, Responsiveness, Value I found dragonfly removals very good and very professional in want they do highly recommend.richard weston7/07/2020
I cannot praise Shane and his wonderful team enough. They were all extremely professional, hard working and considerate. Shane provided a very competitive quote which, unlike other firms, was for the full cost of the move with no hidden extras. We had a very small gap between exchange and completion and my stress levels were high, but Shane kept me sane with his calm attitude throughout. As a single parent with two children moving house on our own I was worried about how the move would go, but I needn’t have worried. I can honestly say the day of the move was the easiest day of the whole moving process, thanks entirely to Shane and his team.Sue Perrott1/31/2021
Professionalism Totally professional service.Both Shane and his young assistant couldn’t be more helpful.Used twice, Simply The Best.Marion O’Brien7/03/2020
Shane is lovely man. Him and his team moved me, nothing was too much trouble and i couldn’t fault anything. As a single mother with 4 kids they took the stress out of moving and didn’t leave my house until they knew I was happy and we all had somewhere to sleep. Above and beyond and would highly recommend. Thank you all so much, great team xKate Probert2/18/2020
Contact Dragonfly Removals Ltd
Get in touch with our removal company in Radstock today to hire our expert team.